HOW WE HELP

Customer Success Manager

A rule-based chatbot is an effective way to automate providing customers with instant answers and deliver resources they are looking for.

WE KNOW CUSTOMER SUCCESS

Drawing of a a laptop with a chatbot user profile

Guided Menus

Create menus and submenus for easy navigation

Man with a speech bubble with a question mark

Custom Knowledge-base

Upload and maintain your own database of FAQs and resources

Drawing of a drawer with files

Agent Inbox

Ticketing system for live support staff

Drawing of two computers with arrows between then indicating API connections

Platform Integration

Integrate with your existing CRM

Demo Chatbot

See a demo chatbot in action to explore how Mobile Coach can empower Customer Success managers with a rule-based chatbot.

Case Study

Xyngular
Sales

The Xyngular chatbots increase product knowledge and sales among their distributors, along with customer engagement with their product. Learn how you can do the same with your direct selling company.

White Paper

Effective
Training

Download our white paper, “Effective Distributor Training via Chatbots” to learn about using chatbot technology to provide employees with the skills, knowledge, accountability, and attention they need to achieve success.

Why Direct Sales Execs Love Us

Give achievers a sense of accomplishmdfent.

“We use Mobile Coach’s badges to recognize our Consultants and Leaders. The personalization of these badges allows us to recognize different categories and provides our achievers with that sense of accomplishment. Their user friendly sharing feature allows our achiever to share them on any digital platform.”

– Isabel Alcarz, JAFRA

Made an incredible impact on our business.

“We tried making an app and other solutions, but nothing produced the results we wanted. Mobile Coach is different. Mobile Coach has exceeded our expectations and made an incredible impact on our business.”

– Steve Elder, COO Xyngular

Case Study

revital U

Breaking Barriers and Alleviating Workload

  • 48% of support page visitors used Dee
  • revital U experienced a 15% reduction in call center minutes that was directly attributable to Dee
  • 74% of customer service issues were automatically resolved by Dee

Case Study

Xyngular

Automated Customer Support Decreases Costs

  • Reduced live chat volume by 53% in less than a month
  • 75% of interactions handled completely by chatbot
  • Xyngular’s chatbot gets customers the answers they need instantly
  • Multiple channel support

Why L&D Professionals Love Us

We’re thrilled with the results

“As we continue to grow our business and expand internationally, we knew we wanted a way to help streamline our online chat support, especially outside of business hours. Mobile Coach had the right solution for us, making it an easy integration to the other systems we use, and continued support post launch. They are dedicated to helping us innovate ways to get the most out of the chat bot and we’re thrilled with the results we’ve seen thus far!”

– Jamie Bowden, Sr. Director of Member Service

Made an incredible impact on our business.

“We tried making an app and other solutions, but nothing produced the results we wanted. Mobile Coach is different. Mobile Coach has exceeded our expectations and made an incredible impact on our business.”

– Steve Elder, COO Xyngular

Get a Demo

Learn how Mobile Coach’s rule-based authoring platform can streamline your customer support.