Since launch in September 2016, more than one hundred thousands people have used Xander. Xander has an overall response rate of over 60%, with a whopping 72% of users enjoying power user status!
Users report a satisfaction rating of 4.5 out of 5 when asked how helpful Xander was for them throughout the program and Xander has been able to save Xyngular countless hours in customer service costs by automatically answering tens of thousands of customer questions.
Both customer service and field sales leaders have given feedback that Xander has saved them time and improved the business, and Xander has been part of a period of rapid growth for the company.