Large Language Models (LLMs), like ChatGPT, can easily improve productivity by helping employees and customers get valuable answers, perform critical workplace tasks, and quickly create content. However, organizations must manage this technology to ensure LLM usage is compliant, accurate, and convenient. The Mobile Coach Platform is the ideal tool to empower organizations to harness and manage the power of an LLM.
Why ChatGPTAloneFalls Short
LLMs are built on public information, so while you harness the power of Chat GPT, you also need your audience to receive personalized information tailored to your organization’s goals and regulations. Mobile Coach’s authoring tool enables you to use ChatGPT and other LLMs by controlling the user experience.
Accurate Answers
ChatGPT Alone
With Mobile Coach
❌ Not specific to organization
❌ Not tailored to user role or experience
❌ Not available in the flow of work
✔️ Contextual organization-specific information
✔️ Tailored to user’s need
✔️ Available on SMS, MS Teams, and more
Compliant Conversations
ChatGPT Alone
With Mobile Coach
❌ No reporting for organization
❌ No control over response compliance
✔️ Capture interactions for reporting and monitoring
✔️ Intercept LLM responses to ensure quality control
Convenient Experience
ChatGPT Alone
With Mobile Coach
❌ Only on web
❌ Requires user to initiate conversation
❌ Refinement needed for useful response
✔️ Available on SMS, MS Teams, and more!
✔️ Push & pull conversation with scheduled messages
✔️ Targeted messaging for ease of use
How Mobile Coach Work with LLMs
How Mobile Coach acts as a buffer to ensure compliance, accuracy and efficiency with an LLM:
The Mobile Coach Platform is rule-based and functions as a controller or buffer during user engagement
Mobile Coach captures a user input, sends it to the LLM, receive the response, and finally pass it back to the user
This ‘middle man’ approach allows rule-based conditions that regulate the responses from the LLM back to the user
These rules combined with the Mobile Coach platform ensure a higher standard of accuracy, security, and efficiency
The Mobile Coach platform provides a structured, straightforward process to address many concerns and pitfalls when employing an LLM in an enterprise setting
Learn More
People in your organization are already using ChatGPT and other LLMs. Talk to our Mobile Coach team today to learn how we can empower you to use them.*+