August 10, 2020 - Mobile Coach

Self Guided vs Guided AI Bots

Discover how guided AI bots bring purpose to AI in learning—offering the intelligence of ChatGPT with the control, structure, and measurability organizations need.

Optimizing Chatbot Search With The Mobile Coach Platform

The Mobile Coach Platform empowers organizations to deliver precise, compliant, and intelligent chatbot search experiences through advanced knowledge base management, vector search, and customizable optimization tools tailored to each organization’s needs.

Why Your Business Needs Managed Chatbots

Managed chatbots act like well-trained, accountable employees—secure, compliant, and integrated with your systems—delivering reliable, purpose-driven support that protects your business while enhancing productivity and engagement.

Enhancing Efficiency with Avi, the Acronym Chatbot

Akamai enhanced internal efficiency and knowledge sharing with Avi, an acronym chatbot built on the Mobile Coach Platform that empowers employees to quickly access company-specific terminology, streamline onboarding, and work smarter across the organization.

Optimizing the Onboarding Experience at Norton Healthcare

Norton Healthcare optimized its onboarding experience by introducing an SMS-based chatbot that delivers personalized support, enhances well-being, and improves retention—helping thousands of new hires feel engaged and supported from day one.

Benefits and Drawbacks of Using LLMs for Coaching

As organizations explore AI-driven coaching, large language models offer scalable, affordable, and accessible support—but their lack of empathy, potential inaccuracies, and reliance on public data highlight why human insight still matters in effective coaching.

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