Live Support Agent

Job Type	Location	Salary
Full-time hourly	Provo, UT	$10-12 DOE

Position Description:

We are hiring for a full-time (35-40 hours/week), live support agent to work with us at our Provo offices. Live Support agents help us improve our product by noticing where our chatbots breakdown in their communication with end users. They provide suggestions for improvement to both our product and each individual chatbot. Because they interact directly with end users, they are able to resolve any questions or issues that chatbots can’t directly address. They assist our writing team with testing new coaches and preparing reports for our clients.

Qualifications:

⇒ Excellent Customer Service

⇒ Detail oriented

⇒ Quick learner

⇒ Ability to manage their time to accomplish multiple tasks in a timely manner

⇒ Excellent interpersonal skills both in person and email with high integrity

⇒ Willing to learn new software

⇒ Willing to work in our Provo Office

About Mobile Coach:

Come join the worldwide leader of coaching chatbots located right here in Provo, Utah! You’ll work with a diverse range of clients – from cool startups to Fortune 500 companies. We create chatbots to help companies achieve their goals. Most often, companies use Mobile Coach to reinforce corporate training, but the uses of a Mobile Coach are endless–including helping people start their own business, making sure our clients and their customers get the most out of a new product, customer service and even weight loss.

Just for fun, text MCJOB to (801) 341-4692 to see what happens!

Check out our blog to learn more about us!

To apply please email your resume to jobs@mobilecoach.com

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Live Support Agent

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