Why Enterprises Need a Rules-Based Chatbot Platform
Enterprises can maximize AI’s potential and ensure secure, personalized, and structured user interactions by leveraging rules-based chatbots that combine automation with strategic control over messaging and ongoing engagement.
Chatbot Training Reinforcement Study: Graybar Case Study
A chatbot-driven reinforcement study with Graybar found that participants who received post-training chatbot support were nearly five times more likely to create a career development plan and showed higher sustained engagement in their professional growth.