The Blog

Why Enterprises Need a Rules-Based Chatbot Platform

Enterprises can maximize AI’s potential and ensure secure, personalized, and structured user interactions by leveraging rules-based chatbots that combine automation with strategic control over messaging and ongoing engagement.

Chatbot Training Reinforcement Study: Graybar Case Study

A chatbot-driven reinforcement study with Graybar found that participants who received post-training chatbot support were nearly five times more likely to create a career development plan and showed higher sustained engagement in their professional growth.

AI’s Last Mile Challenge: Why Context is the Missing Piece

The real breakthrough for AI won’t come from bigger models, but from bridging the “last mile” of context—understanding our world as we experience it.