Head Questions

Facts

1. What have you already tried?
2. What feedback have you received?
3. How would you measure success?

Ideas & Beliefs

1. How do you see the current situation?
2. What makes this challenging for you?
3. What do you think it will take to resolve it?

Implications

1. What do you think would be the impact of X?
2. So if you didn’t do X, what do you think would happen?