Use Cases - Mobile Coach

Trusted worldwide

Mobile Coach powers
diverse bots

Mobile Coach is a flexible platform that supports a wide range of bot applications. Here are some of the most common ways our customers use managed bots to solve real business challenges.

Featured Use Cases

Real-world examples of how organizations use Mobile Coach to engage employees, streamline learning, and deliver measurable results.

Training Reinforcement

Turn one-time learning into lasting behavior change. Mobile Coach bots help reinforce training by delivering timely reminders, accountability prompts, and microlearning questions after the course is complete. Learners can also ask follow-up questions anytime—no need to wait for a trainer or manager. And because bot interactions are private, employees often feel more comfortable asking what they really need to know.

Just-In-Time Support

This is one of the most powerful and fast-growing use cases. While general AI tools like ChatGPT can answer generic questions, enterprise teams need bots that deliver precise, company-specific answers based on internal SOPs, job aids, and policy documents. With Mobile Coach, you can build a bot that understands your proprietary knowledge—and delivers compliant, accurate answers exactly when and where employees need them.

Scalable Coaching

One-on-one coaching doesn’t scale—but bots do. With Mobile Coach, you can create AI-powered coaching assistants tailored to specific roles like sales reps, frontline managers, or executives. These bots can follow company-approved coaching frameworks, adapt to individual progress, and provide guidance in the moment. It’s a cost-effective way to democratize coaching across the organization.

Virtual Teaching Assistants

Virtual TAs extend your training programs beyond the LMS. Embedded via web widgets or browser extensions, they can answer content-specific questions, prompt users based on assignment deadlines, and even deliver just-in-time feedback as learners progress. While similar to Training Reinforcement, Virtual TAs live inside the course experience, providing real-time, contextual help.ots can follow company-approved coaching frameworks, adapt to individual progress, and provide guidance in the moment. It’s a cost-effective way to democratize coaching across the organization.

Chat-Driven Communications

Ditch the ignored emails. Use Mobile Coach to deliver scheduled announcements, updates, or pulse checks that show up directly in the messaging platforms your employees already use—like Teams, Slack, or SMS. Best of all, users can respond, ask follow-up questions, and engage with the message, turning one-way communication into a two-way conversation.

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