FREE WEBINAR
Design Thinking for Chatbots
Webinar Overview
How do you design a learning tool your learners will love? Join Britney Cole from The Ken Blanchard Companies and Cori Richards from Mobile Coach on May 25th as they share how to apply design thinking to create impactful chatbots for learning. In the webinar you’ll learn a universally applicable to designing effective chatbots that are human-centric and relevant.
In this session you’ll learn:
- How to craft personas that can be used as the basis for who you are solving for
- How to think about problems in a human-centered way
- How to design a chatbot that blends messaging, performance support, crowdsourcing, scheduling, calendar branching, and more
- How to rethink and plan the transformation of your resources and performance support to align to chatbot delivery
- How to measure the impact of your chatbot, including specific questions that you can incorporate
SAVE YOUR SEAT
May 25th at 1:00pm ET
*All registrants will receive a recording
Meet the Speakers
Britney Cole
Britney Cole is Vice President, Innovation at The Ken Blanchard Companies®. She creates an atmosphere of excitement and forward thinking for clients who want to rethink what it truly means to unleash the potential and power in people and organizations for the greater good. With more than 15 years’ experience in organization development, performance improvement, and corporate training across all roles, Britney brings a pragmatic and diverse perspective to the way adults desire to learn on the job. She comes to clients with a lens of who they are solving for first and foremost. Britney focuses on human-centric solutions, bringing design thinking and agile methodologies to her work and clients to create innovative, relevant, and meaningful experiences that then generate business impact.
Cori Richards
Cori Richards Manages the Partner Relationships and Marketing at Mobile Coach. Over the last 6 years at Mobile Coach, she has created over 65 chatbots to help organizations reach their audience. Her passion is storytelling and helping to design compelling user experiences. She helps learning professionals create personalized and impactful experiences for chatbot users that help make significant business results happen.
Get a Demo
Learn how Mobile Coach chatbots will help you drive real engagement with your audience to achieve the key behaviors and results you want.
