Chatbot Resources


Accelerate New Employee Onboarding with Chatbots

Akamai Technologies’ Avi reduced time to completion and increased certification levels for new hires.

Reduces Cost with Customer Support Chatbot

revital U’s chatbot Dee drove significant cost savings, more customer engagement, and increased overall customer satisfaction.

Chatbot Driven Customer Engagement

Xyngular’s chatbot Xander has helped more than 300,000 customers along their weight loss journey.

Reinforce Safety Training with Chatbots

Aristocrat’s Jesse reduced safety incidents and fulfilled regulatory requirements.

Chatbot Driven Training Retention

Target’s leadership training chatbot found that users remember more and are more likely to implement training principles. 

Sales Enablement: Accelerating sales skills

Coach Top Gun SellFun is a chatbot designed by Freeman Company and Mobile Coach to improve the retention and implementation of sales strategies and techniques.

New Distributor Onboarding

Coach Carly teaches and motivates new PartyLite consultants to achieve fast start

worldpay coach van active rate

Sales Onboarding Support

 Coach Van helps new sales employees better integrate into their work at Worldpay by providing helpful tips about the company’s culture and how to make a smooth transition into their new sales position.

Chatbot Driven Sales Training

 Coach Terra increases retention on knowledge of the new vehicle and maintains engagement with users


Expert Panel: How to Engage Learners in the Workplace

58 min – Expert Panel webinar

  • How do you engage your learners?
  • Why can it be difficult to reach learners?
  • What are solutions that work for learner engagement?

Why You Need to Hire a Chatbot

31 min – Mobile Coach  webinar

  • Best practices for hiring a chatbot

  • How to design a chatbot that is engaging and gets results

  • Best practices for measuring chatbot success

  • What to do next after you know what chatbot you want to build

How US carries new automated SMS rule changes impact direct selling

28 min – Mobile Coach webinar

  • What the new rules changes are
  • How it affects your business
  • Your options for automated SMS
  • Important deadlines
  • Guidelines to follow

The Seven TOP Chatbot Use Cases for Learning

48 min – Mobile Coach webinar

  • Training Reinforcement
  • New Hire Onboarding
  • Micro-Learning courses
  • Coaching
  • Safety and Compliance
  • Performance Support
  • LMS Integration

How to Prevent and Reduce Burnout with a Chatbot

30 min – Mobile Coach webinar

  • Create a resilient workforce 
  • Sean Hall shares why he created a burnout chatbot
  • How Franky turns a 5 min questionnaire into a personalized coaching program

Scale Your Coaching Program with Chatbots

48 min – HR Tech Virtual Symposium

  • Best practices for coaching chatbot design
  • Coaching chatbot case studies
  • How to help ensure your chatbot’s success

10 Design Ideas for L&D Chatbots

46 min – Mobile Coach webinar

  • How to create an effective chatbot
  • Chatbot modalities 
  • 10 design ideas and examples

Chatbots and Training Reinforcement

56 min – ISPI Atlanta Chapter

  • Kaiser Permanente chatbot case study
  • What and why a chatbot
  • Design and chatbot results

How Chatbots Boost Training and HR Programs

50 min – Inspire 2020

  • Design principles for HR chatbots
  • Inherent capabilities and limitations of chatbots
  • Designing an engaging personality and experience

Expert Panel on Safety Training

44 min – Expert Panel webinar

  • COVID related permanent changes to workplace safety policies and OSHA regulations?
  • The role of technology in facilitating effective safety training
  • Examples of technology being used by the expert panel

5 Strategies to Reduce Learning Friction

50 min – Mobile Coach webinar

  • Examples of learning friction
  • 5 effective strategies to overcome learning friction
  • Examples of frictionless learning technology

Impact Learning Transfer with Chatbots

60 min – Expert Panel webinar

  • How chatbots can affect behavior change
  • Learning transfer chatbot case study (Coach M)
  • Effective uses of chatbot technology for learning

Impact Learning Transfer with Chatbots

60 min – Expert Panel webinar

  • How chatbots can affect behavior change
  • Learning transfer chatbot case study (Coach M)
  • Effective uses of chatbot technology for learning

Practical Use of Chatbot AI for Training

52 min – 2018 ATDTK Presentation

  • Transactional vs. Programmatic chatbots
  • Creative ideas on how this form of AI can transform your digital learning infrastructure!

Drive User Engagement with Chatbot Personalization

28 min – A/B Testing Summit 2019

  • Limitations of current tech
  • How personalized information can significantly increase a chatbot’s usefulness.

Making Training Stick with Chatbots

25 min – Mobile Coach webinar

  • Why trainings need reminders, boosters, and refreshers.
  • How chatbots are a fritionless solution to post-training reinforcement
  • Using chatbots to measure the efficacy of learning over time.


a chatbot

Experience a chatbot for yourself in our chatbot concept library. With a full range of use cases and applications represented, you’re sure to find an example similar to your use case. Make sure to check in frequently as new concept bots are added regularly. 


Meet Vince Han

Vince is an industry thought-leader for learning and learning technology and speaks often about artificial intelligence and chatbot technology.

Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management.  Vince has founded several successful technology companies and resides in Utah.

Get a Demo

Have you tried one of our example chatbots?

Do you have a business problem a chatbot could help solve?

Is it time to talk to a Mobile Coach chatbot expert about your chatbot project?